---
title: ENHANCING ORGANIZATIONAL PERFORMANCE: HARNESSING AI AND NLP FOR USER FEEDBACK ANALYSIS IN PRODUCT DEVELOPMENT
url: https://www.ml-quant.com/papers/doi/10-18374-jabe-24-1-11/
site: ML-Quant (https://www.ml-quant.com)
updated: 2026-09-26
license: Summaries CC BY 4.0; links go to the original sources
index: https://www.ml-quant.com/llms.txt
identifier: doi:10.18374/jabe-24-1.11
source_url: http://dx.doi.org/10.18374/jabe-24-1.11
featured: 2024-05-15
citations: 8
topic: LLMs & Text
---


# ENHANCING ORGANIZATIONAL PERFORMANCE: HARNESSING AI AND NLP FOR USER FEEDBACK ANALYSIS IN PRODUCT DEVELOPMENT

The paper explores the application of AI and NLP for analyzing user feedback on heavy machine crane products, offering insights for product improvement and enhancing customer experience.

- Source: http://dx.doi.org/10.18374/jabe-24-1.11
- Identifier: doi:10.18374/jabe-24-1.11
- Released: 2024-05-07
- First featured: Quant Letter No. 49 (2024-05-15): https://www.ml-quant.com/issues/2024-05-15/
- Citations (Semantic Scholar): 8
- Published in: Journal of Academy of Business and Economics
- Topic: LLMs & Text

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